This book is about my experiences in the London Ambulance Service. I joined the Patient Transport Service in July 1989 and left after 20 years of service, in 2009. I then moved to Devon and worked in the South Western Ambulance Service, in their control room for three years, before retiring. This book is something I felt I had to do as it was always in the back of my mind. Not for fame or fortune, (fat chance) its just a story of my experiences that I felt had to be told. 

My book is also an exposé of bad practices by some staff, more especially by some senior management. 

Some senior managers were just there to do their basic job, without adding anything constructive from their previous twenty years’ experience: they did their job in the same manner as they got out of bed every morning, and went to bed every evening. They never wanted their boat rocked in any way, by anything, or anyone. They wanted an easy life, and never seemed to worry about any of the consequences that might transpire from their lack of input. 

I remember after I had completed ten years’ service, I was asked to attend Head Office in Waterloo. I and six other colleagues were seen by a senior manager, who awarded us our ten-year service medal – he threw the boxed medals at each of us, thanked us, then asked us to leave. As you read this book you will view how senior management reacted to certain issues, and can make up your own mind about their commitment to their job. 

My book is about some of the calls that I attended, and include: the elderly, murder, hangings, mental illness, fires and other situations, as well as my time with the Patient Transport Service. 

I hope you enjoy this small insight into a very satisfying and rewarding job – an immensely important job in our society as are the other emergency services. 

I moved away from my busy Lavender Hill station in 2002. Therefore, all the emergency calls I attended, all take place during the period I worked there, and at my first station, and other stations where I worked overtime. All the calls take place in London. 

My book is not indicative of the majority of staff within this service. As with every organisation, there will always be bad apples – and those bad apples can infect the good ones. My book has and each chapter is preceded with a Tanka1 and/or other poem, a sketch or an illustration. 

1 Tanka: Japanese poem in five lines and thirty-one syllables, giving a complete picture of an event or mood (Oxford English Dictionary). 

2 

I am very different to other people in that I am an I.N.F.J. and also have something called Synaesthesia. Some of my stories are told with the benefit of hindsight, and what was discovered, and heard at coroner’s court, and my being an I.N.F.J. 

I.N.F.J. stands for introverted, intuitive, feeling, and judging. I.N.F.J. make up 1% of the male population. 2% of the population are female I.N.F. J’s.
They are sometimes called the mystic ones; I don’t call myself anything. All I can say is that I am extremely hyper empathetic. But for me it can be far more, I feel people’s auras. I cannot go anywhere where there are many people. I am hyper empathetic; I am aware of all my surroundings. I am extremely sensitive to the emotions and energies, of all life in the environment. My senses are so acute that I can absorb their energy, (good and bad) hear their thoughts, and feel their feelings, its awful most of the time, as most people are very unhappy, and have many problems. Its almost comparable to the reading of peoples minds, but not quite. Consequently, I go to quiet places to shop, and at the quietest times. I also tend to be alone most of the time, sit in a park, or a beach, so that I can recharge myself. 

I also have synaesthesia, which has several forms. Its basic definition is the production of a sense impression, relating to one sense or part of the body by stimulation of another sense, or part of the body.
1. Lexical Synaesthesia, is when people have associations between words and taste. A person can hear the word cheese and he/she will taste cheese in his/her mouth. In fact, any and every word has an association with taste, some as I have read are not at all nice, even if the word is. 

2. Mirror touch synaesthesia, is what I have. I feel what I see other people feel. If I see someone fall over and hurt themselves, then I will feel their pain, in the tops of my thighs and lower back. You can imagine working on the emergency ambulance service, how I felt most of the time, dealing with some people with all types of pain. This form of synaesthesia also encompasses feelings, if I saw something sad, I would cry, if I saw something funny I could laugh uncontrollably, almost hysterically. I contacted the UK Synaesthesia association who arranged for me to be tested. I was confirmed with the use of a CT scanner, in which they show you film of accidents, people having injection, falls, etc. and they look at you brain reactions on the scanner. 

3. Misophonia, comes from the Greek words hatred of sound, this creates adverse strong feelings in response to sounds, some everyday sounds can produce negative emotions like anger and disgust.
4. Personification is where ordered sequences, like numbers, days of the week, letters, even the train time tables at main train stations, all have their own personalities, and/or appearances. Wednesday may be happy, with a woman wearing a pink dress. Friday could be someone young who is talking too much. Its also been reported that some people with this form see the letters, and numbers on a train timetable, as they change they see the letters and numbers cascade down like a waterfall.
5. Number form. This is where numbers automatically appear in the mind as mental maps. 

3 

Chromesthesia, is another form I have. I like this one. When you hear sounds, they can trigger colours, either in front of you, or in your minds eye. For me, this happens when I listen to music, I see wild colours, its like your very own personal light show. other people get it listening to certain accents and from the spoken word. The artist Kandinsky had this form of synaesthesia, one of his paintings is called “yellow, red and blue, which is very interesting to look at, once you know this fact about him. I wasn’t diagnosed with synaesthesia, until 1998, and an INFJ until 2002. 

I will add a snippet of a poem, that can best describe what I have always been like. Its called; 

Life changes.
I have always been susceptible to odd things,
Strange phenomena,
Since I was little I knew what was to be said
look at someone and know them,
know their life,
I remember, I predicted over 12 plane crashes,
Between the ages of 23 – 40 “it” disappeared,
At some point in the ambulance service “it” reappeared, I knew things I shouldn’t know,
I could “feel” peoples pain,
Their grief, their sorrow,
I knew when they hurt, and gave them comfort,
And they knew, I knew.